Autodesk Support Technician

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 Call Managed Design 877-564-3420

Autodesk Support Technician

As a Managed Design technical support technician you will consistently demonstrate your ability to deal with clients at a business-to-business level, identifying and providing solutions. You will be required to: Provide technical support, technical audits, needs assessment, instructor led training and skills assessment. Develop strong interpersonal relationships internally with customers and technology suppliers. Work with Account Managers to evaluate client needs and recommend strategies to bring leading edge technology to the customer. Adhere to the company's business ethics ensuring Managed Design maintains its respected image.

The Successful Candidate Must:

  • Have relevant industry experience and be capable of communicating at all levels in major corporate accounts, from executives to end users.
  • Have professional technology implementation experience and proven ability to successfully apply industry technologies.
  • Practice a solution-based approach to meet or exceed customer requirements.
  • Demonstrate excellent written and verbal/visual communication skills.
  • Possess the ability to work independently or with team members to analyze and resolve customer problems.
  • Self-motivated and able to work with minimum supervision.
  • Have a thorough knowledge of AutoCAD, Revit and other Autodesk products.
  • Possess superior organizational/time management skills.
  • Thrive in a team atmosphere.

Experience

A minimum of 1 or more years of experience in Autodesk AutoCAD is a must.

About Managed Design

Managed Design, based in Edina, MN is a recognized leader in design and engineering technology solutions with expertise in CAD software, data management, and facilities management for the engineering, building design and facilities management industries. Managed Design specializes in software resale, integration, standards development and deployment, education and technical support. Our benefits include:

  • 401(k) plan with a company match
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Flexible spending accounts
  • Paid holidays, sick and vacation time

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Questions? Contact us at info@uscad.com or call 952-564-3420.